we're in this together

Service Updates

COVID-19 FAQ & Happenings at Black Lab Imaging

last updated 3-24-20 2:39pm

Black Lab Imaging is committed to the safety of our staff and our clients.
In light of recent events, we would like to update our customers in the precautions that we will be taking in terms of COVID-19. We would also like to answer the frequent questions asked and offer suggestions to our customers to provide their photo and video needs. We will continue to update this page as more questions come in.
Our online store will be open 24/7 for any of your camera needs and are providing our customers with free shipping with purchases over $30. (Available for in-stock items and lab orders only).
If you would like your repair, lab order, or purchase mailed to you, we would be happy to do so. Please contact us.

908.751.5131
Frequently Asked Questions

COVID-19

We are here to help you during these quite interesting times.

At this time our retail store is closed to the public.  We are a provider of essential services that require us to be here, so we are continuing to operate at a limited capacity. 

If you have a completed lab order, we will gladly make arrangements to have it shipped or dropped off to you. Please contact us if you have a question about your order status. We will call you once your order is completed.

We wish we could, we miss you all. At this time all in person classes have been postponed till further notice. We are actively working on taking our classes to an online, live and interactive platform. Details will be announced shortly.

We are regularly cleaning and disinfecting our retail space to medical standards. All items that are handled in the store are cleaned with sanitizing wipes. All work coming in and going our are sanitized. 

Please call our store directly at (908) 751-5131. We will be monitoring all voicemail and returning your calls as soon as possible. You can also email us at customerservice@blacklabimaging.com

A Little Note
From Bob

Hello everyone. First I’d like to extend my warm wishes of health and safety to you and your family. It certainly feels like we are living in a sci-fi movie these days. I’d also like to thank you all for your support. I have been getting asked about how we are doing and how people can help us stay afloat… I’m  so appreciative to be asked these questions. We are adding more of our services to our online platform to help us with sales and service… But in the meantime, the best way to help us would be to order digital prints or to purchase a gift card. Our machines need to stay active or the chemistry goes bad, costing us a pretty penny to fix. So now is a great time to go through your backlog of images that you have always wanted to print.

Again I Thank You All  🙂

Gift Card Promotion

As a special Thank You for helping us out, we will be adding a little $ bump to your gift card purchase.

$50 Gift Card gets an extra $5.00 | $100 Gift Card gets an extra $10 | $250 Gift Card gets an extra $25 | $500+ Gift Card gets an extra $50 (use custom amount for $500 or more)

Coupon codes for discount at checkout: CARD50  ,  CARD100  ,  CARD250  ,  CARD500   (use code that matches card value after discount)

**NOTE**: The dollar amount of the bump may be used towards the purchase of any of our items or services except NEW: Digital Cameras and Lenses. The base amount of the card can be used in its entirety towards the purchase of any of our products and services.

Digital Print Lab

Do have years worth of memories to print and all of a sudden find a lot of time on your hands? Now is a great time to order prints, photo gifts and create photobooks all from the cozy comfort of your home. You can even do it in your underwear, we’re not judging you 😉

Our FujiFilm Digital Print Lab "Cynthia", is very happy when we run prints through her. She was born on August 1, 1999 and is a traditional wet lab, meaning real Silver Halide Photographic Prints, that get developed with chemicals. These chemicals go bad if they are not kept fresh with daily printing. If Cynthia needs a transfusion, it costs us hundreds of $$. So help us keep Cynthia happy, she hates transfusions.

Cynthia Crystal Archive - sends her
IMG_20200320_134622

now is a great time to organize your family’s memories

Legacy Preservation

( Hint - it's easy! )

There couldn’t be a better time, now that we’re all hunkered down and cozy inside. So get the family together, pull out all the old home movies and photographs and start organizing your family’s memories.

We will be hosting a FREE + LIVE webinar on the best practices for legacy preservation. At the end of the show, there will be specials offered to have us digitize your memories.

Life upside down?

Let's make the best of it!

free consultation on legacy preservation

(908) 751-5131

Print COMPETITOIN

We are proud to announce our first ANNUAL Print COMPETITION!

The competition will include  the following categories:

  • Illustrative
  • Portraiture
 
 

Got Ideas?

Let's build this photo community

I’d love to hear your thoughts on things that we can put together for you. Shoot me your thoughts and ideas. Or if you just need someone to talk to… I may bore you but I’ll try my best 😉

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