Shipping & Delivery
Free Shipping Policy
We offer free shipping on most orders over $250 within the United States of America. However, some products are not eligible for free shipping due to their size, weight, type of material, or other factors that may disqualify them.
The following products are not eligible for free shipping:
- Savage Seamless Background Paper & Products that are 9′ wide or greater
- Hazardous chemicals
- Special order items
- Pre-orders & back-orders
- Products that cannot be shipped through the mail
Please note that shipping totals are calculated after all rebates and bundle discounts have been applied. Gift cards, freight charges, duties, and taxes do not count towards the $250 order total.
Shipping and custom fees are nonrefundable. Orders delivered to PO boxes are not eligible for free shipping. Orders that do not qualify for free shipping are automatically charged a flat shipping fee of $13.95. In some cases, we may need to collect additional shipping fees to cover the actual total cost of shipping. Orders will not ship until all shipping fees are paid.
Please also note that we currently do not ship outside of the United States of America.
Customers may manage their shipping preferences by contacting our customer service team. We will make every effort to ship packages as quickly and efficiently as possible.
If you have any questions or concerns about our Free Shipping Policy, please do not hesitate to contact us.